Frequently Asked Questions
Everything you need to know about your Rosefield shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless faulty.
How should I care for my Rosefield jewelry?
To maintain the brilliance of your pieces, avoid contact with water, perfumes, and lotions. Store your jewelry in a cool, dry place, preferably in the provided Rosefield pouch.
Do you offer a warranty on watches?
Yes, all Rosefield watches come with a two-year limited warranty from the date of purchase covering manufacturing defects in the movement, case, or crystal.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and localized payment options like Klarna and Afterpay in select regions.
Can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.